Support

Need assistance with your iCandy product? You're in the right place! Our dedicated support team is here to help you get the most out of your iCandy experience.

Contact iCandy

You're welcome to contact iCandy customer service directly on weekdays.

Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00

General Enquiry

You can call us on +44 (0)1767 604400 or click the button below to submit a contact form.

General Enquiries

Online Order Enquiry

Have a online order? Or want to talk to us about recent or outstanding order?

Online Order Enquiry
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FAQs

Got a question that needs answering? You might be able to find the answer here.

Visit FAQs

Shipping & Returns

Need to know more about how we ship your items and how you can return them?

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Product user guides

Already own an iCandy pushchair and need some help with it? Check out our handy online user guides.

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Warranty

We offer 5 years as standard on all iCandy pushchairs and 10 years on MiChair

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Product Safety

The safety and protection of all our customers and their families is paramount at iCandy

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iService

Is your iCandy pushchair in need of some love and care? Why not give it an iService.

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Pre-Orders

See current estimated delivery dates for products on pre-order.

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5 year warranty

5 year warranty

With every pushchair

Free UK delivery

Free UK delivery

Complimentary delivery on all orders over £60

Speak with an expert

Speak with an expert

Call or email us to have your questions answered